Privacy Policy

This privacy policy sets out how Bright Side Play Co. LLC uses and protects any information that you give Bright Side Play Co. LLC when you use this website. For purposes of this Privacy Policy, unless otherwise noted, all references to Bright Side Play Co. LLC includes www.brightsideplay.com, Bright Side Play, We, Us, or Our.

Bright Side Play is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Bright Side Play may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from November 1st 2023.

In order to better provide you with products and services offered, we may collect the following information of customers or participants.

· Parent / Guardian First and Last Name

· Participant First and Last Name

· Participant Date of Birth

· Parent/ Guardian Mailing Address

· Parent / Guardian Email Address

· Parent / Guardian Phone Number

· And other information relevant to customer surveys and/or offers.

 

Children Under Thirteen
Bright Side Play collects personally identifiable information from children under the age of thirteen.

If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Statement of Privacy.

We do not collect any personal information about the participant unless the parents/guardian voluntarily provide it to us. However, the parent / guardian may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for open play; (b) becoming a Bright Side Play Member; (c) booking a party or event; (d) attending a class; (e) signing up for special offers; (f) sending us an email message; (g) submitting your credit card or other payment information when ordering and purchasing products and services to which, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

· Internal record keeping.

· We may use the information to improve our products and services.

· We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

· From time to time, we may also use your information to contact you for market research purposes.

· We may contact you by email, phone, fax or mail.

· We may use the information to customize the website according to your interests.

· We may provide your information to our third-party partners for marketing or promotional purposes.

· We will never sell your information.

 

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing. We will not store or collect your payment carddetails. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. Privacy Policy | ROLLER

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. Bright Side Play may share data with trusted partners to perform statistical analysis, send you an emails, sent communication via postal mail, provide customer support. Look for check boxes on any forms that you complete for us that request personal information for the opportunity to subscribe or opt into or out of our communications.

E-mail or Text Communications
From time to time, Bright Side Play may contact you via email or via mobile text for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Bright Side Play or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email or text from Bright Side Play, you may opt out of such communications by Clicking on the Unsubscribe button.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the information held on you please write to info@brightsideplay.com.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Finding an indoor play space that parents and kids both enjoy is rare. At Bright Side Play, we’ve designed our space to be highly stimulating to kids and peaceful for parents. It’ll be your favorite place to make memories with your child outside your home.  

Contact Us

445 West Southlake Blvd. Suite 100           Southlake, Texas 76092

(817) 719-3039

Mon-Thur - 9:30-6:00pm Fri - 9:30-4:00pm             Sat & Sun - Parties Only

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